My interest in technology sparked in 1993 during my childhood at age of 9 when I initiated computer classes at school. It got more real and deeper by the time I got my first computer, in which happened 2 years later. With the rise of the internet in 1996, I kicked off as a self-learner mainly developing web pages in HTML, ASP and PHP, and as content gets published on the web, my exploration expands to infrastructure, networking, software development and even in computer graphics imagery (CGI). That extends as main piece of my daily life and helps me to get my technologist degree in 2007 by São Paulo State university FATEC.

At my early career, I gain hands on experience by working as teacher and support engineer. This experience introduced me into a series of new technologies like databases, new programming languages, applications, frameworks, and business processes, those were critical to help my professional organic growth. Passionate about learning new things, I continued to invest in myself with courses to keep up to date with latest technology, completing two MBAs in technology governance and Business intelligence.

Later in 2010, I started seeking more business-related challenges, as implementation consultant. My role was to implement a Brazil specific Tax application that extracts information across company’s ecosystem and delivers controllership and compliance reports for Tax and Accounting analysts. With time, I gained overall business and project experience, allowing me to continue my journey as a Project manager, leaded projects end to end, from initial phases until post implementation support in multinational companies like Facebook, Amazon, Esco among others.

In 2017, I joined one of my customers, Amazon, as technical program manager (TPM) in Finance Technology Brazil team. I started leading the Brazil Tax compliance software program, in which implements statutory capabilities in an AWS based software stack. With company fast growth both in size and complexity, I step up as a team manager, accepting a new challenge to hire and lead a new engineering team, as Software development manager (SDM). By 2021, I had built a team of 20+ engineers, analysts, and managers to support Amazon to continue to expand its business footprint in Brazil.

My Endeavors

My journey was not ordinary, and today with 20 years of experience I look back and I see a lot of challenges I was able to overcome. At the beginning of my carrier, I felt pressured, and I notice that companies tend to force you to have a specific skillset and be specialist as soon as possible, removing the possibility of a little bit of hands-on experience. The entry level positions already demand for experience and hardly invest in newcomers. Moreover, the university I concluded was already ambiguous as it granted me the title of “Information technologist focused on business management” in which, was an equivalent computer bachelor’s degree allowing me to get into the Technology market as generic system analyst, working long hours in on-call and support shrinking even more carrier investment possibilities.

Now I'm a scientific expert; that means I know nothing about absolutely everything.” Arthur C. Clarke, 2001: A Space Odyssey

With lack of mentoring and no certain path set, I found myself standing by multiple doors ready to be opened. I decide to explore a little bit longer, and my first reaction was to keep opening all the doors and experimenting it inside projects and leveraging opportunities, until the point I could not bear all the pressure, due to a supposed delayed decision. Moreover, my introversion constantly followed me, and during the wake-up nights of my young unquiet mind, I understood that the learning journey and the ambiguity of the initial problematic breakdown turned my cranks. I saw that troubleshooting communities like stack overflow, serves us all, from the Jr. to the most Sr. professionals, and even without in-dept high skilled knowledge, I was able to delivery de majority of the value, quickly and with entry level knowledge, those were clearly traits of a generalist professional.

As I matured professionally and individually, I became more confident and decided to follow a generalist technologist career and face all the pros and cons of it. It was hard when looking for a technical position a decade ago and probably still hard as of today. Companies have non-technical recruiters leading the initial phases of the hiring process. Recruiters or AI based systems filter out resumes by excluding ones that does not have certain acronyms or key words. As my skill set were non-specialist, my resume had much information and seems unclear. Had a resume for each position were cumbersome and, in my opinion, not worthy.

To overcome this challenge, I leverage the fast-paced tax legislation change and joined consulting companies focusing on implementing a tax application that requires different skillsets at a high level, after few months and few dozens of companies I started to show get some career momentum. Those projects were good way to showcase my skills, meet IT managers and directors directly, making connections to make my way into long last unfilled positions. By demonstrating my persistence and hard work, the hiring managers had more chances to take a leap of faith in me and I know I could fill those gaps quickly.

With time and dedication, I became a Sr consultant and later a project and people manager, and I think my generalist knowledge paid-off well, and the skillset helped me deliver more value to the teams I worked with. As a generalist professional, I can navigate across multiple areas, multiple teams and quickly switch lenses and look at the problem from different angles, working in favor of problem resolution.

Today I consider my generalist knowledge my core value. To think differently and exercise my ability to break down problems into smaller digestible pieces, definitely stand out. Lastly, I realized that nothing can be done alone no matter how skilled you are, ensuring people has the right set of challenges, as specialized workforce gets more senior more scope and complexity is required to develop the team and let them grow alongside each other. That is what I love to be around, People, challenges and Technology, my path now is to master how carve out the best of people using the best tools to deliver the most value possible.

 

My Resume

 

• Technical Career in Information Technology, working initially as a Systems Analyst, later in project, process and people management at customers who are exponents in the market, such as Google, Facebook, and Amazon
• Deep understanding of the software development lifecycle, and a track record of shipping software on time, including decision making on long term design and architectural decisions,
• Driver of improvements in software engineering practices
• A passion for people management and mentoring others
• 10+ years of experience with/in:
  • Brazil tax solution project implementation in international companies
  • Roll outs, implementations using best practices (PMBOK, ITIL, Scrum, Agile), mitigating risks, preventing, and adjusting variables
  • In the entire project cycle, planning, prepare and monitor schedules, provision, and control the costs of material and human resources, infrastructure and architecture, cutover, status report risks and hyper care
  • Interfacing with internal customers to understand requirements, set priorities, and communicate direction and progress
  • Recruiting, mentoring, and managing multiple teams of software engineers, data engineers, application analysts, technical program managers
  • Helping develop long-term business and technology strategies
  • Owning all operational metrics and support for multiple large-scale softwares
  • Managing with agile development process and methodology to deliver tech requirements on time and with a high degree of precision and quality
  • Coordinating with stakeholders in other groups, drive alignment across multiple internal organizations on shared goals and initiatives

Software Development Manager

Technical Program Manager

 

Tax Solution Specialist

 

Project Manager / Technical Lead

 

I.T. Consultant

 

I.T. Consultant

 

Software Developer

 

Network Administrator